
Good API documentation can make or break your developer experience. As someone who's worked with hundreds of APIs, I've seen the full spectrum from excellent to terrible. The difference matters—a lot.
Developers spend 30% of their time reading documentation. When your API docs are clear, complete, and easy to use, developers build integrations faster and with fewer support tickets.
Here's what works in 2025.
Start with a Clear Overview
Before diving into endpoints, give developers context. Your overview should answer:
- What does this API do?
- Who is it for?
- What problems does it solve?
- What are the key concepts?
- How is it organized?
Keep this section brief—aim for 2-3 minutes of reading time. Include a diagram showing how the API fits into your overall system.
Make Authentication Crystal Clear
Authentication issues cause the most developer frustration. Explain your authentication method thoroughly:
- What authentication method do you use? (API keys, OAuth, JWT, etc.)
- How do developers get credentials?
- Where exactly do credentials go in requests?
- How do they refresh tokens if needed?
- What errors indicate authentication problems?
Include complete code examples in multiple languages showing authentication. This section should be so clear that developers can authenticate successfully on their first try.
Structure Endpoint Documentation Consistently
For each API endpoint, include:
- Purpose: What this endpoint does and when to use it
- URL and method: The full URL pattern and HTTP method
- Path parameters: Parameters included in the URL path
- Query parameters: Parameters added to the URL as query strings
- Request body: Data sent in the request body (for POST, PUT, etc.)
- Response format: The structure of successful responses
- Status codes: Possible response codes and what they mean
- Error responses: Format and content of error responses
- Examples: Complete request and response examples
- Rate limits: Any limits that apply to this endpoint
Consistency is key. Use the same structure for every endpoint so developers know exactly where to find information.
Provide Real, Complete Examples
Examples are the most valuable part of API documentation. For each endpoint, include:
- A complete curl command that works when copied and pasted
- Request examples in popular languages (JavaScript, Python, etc.)
- Complete response examples, including headers
- Examples for different scenarios (success, validation errors, etc.)
Use realistic values in your examples. "user123" is better than "YOUR_USER_ID" because it shows the expected format.
Good example:
curl -X POST https://api.example.com/v1/orders \
-H "Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9..." \
-H "Content-Type: application/json" \
-d '{
"product_id": "prod_123456",
"quantity": 2,
"shipping_address": {
"line1": "123 Main St",
"city": "San Francisco",
"state": "CA",
"postal_code": "94103",
"country": "US"
}
}'
Document Common Workflows
Developers rarely use a single endpoint in isolation. Document common workflows that involve multiple API calls:
- User registration and authentication flow
- Creating and processing an order
- Setting up a webhook integration
- Implementing pagination for large data sets
These workflow guides help developers understand how your API endpoints work together to solve real problems.
Explain Error Handling Thoroughly
Developers spend most of their time debugging. Help them with comprehensive error documentation:
- Document your error response format
- List all possible error codes
- Explain what each error means
- Provide troubleshooting steps for common errors
- Include examples of error responses
A good error message tells developers:
- What went wrong
- Why it happened
- How to fix it
Use OpenAPI/Swagger Specifications
OpenAPI (formerly Swagger) has become the standard for API documentation. It offers several advantages:
- Machine-readable format that can generate documentation
- Interactive "Try it" functionality
- Client library generation
- Consistent structure that developers recognize
Maintain your OpenAPI specification as the source of truth, then generate human-readable documentation from it. This ensures your docs stay in sync with your actual API.
Include Code Libraries and SDKs
While REST APIs can be used with standard HTTP clients, many developers prefer SDKs. If you offer client libraries:
- Document installation instructions
- Provide quickstart examples
- Include API reference for all methods
- Show how SDK methods map to REST endpoints
- Explain any SDK-specific features or limitations
If you don't offer official SDKs, link to community-maintained libraries and be clear about their unofficial status.
Make Documentation Searchable and Navigable
Developers rarely read documentation from start to finish. They search for specific information. Help them find what they need:
- Add a powerful search function
- Create a clear, logical navigation structure
- Use descriptive headings and subheadings
- Include a table of contents for long pages
- Add anchor links to specific sections
Test your documentation's findability: Can a developer locate information about rate limits within 30 seconds?
Keep Documentation Updated
Outdated documentation is worse than no documentation. Implement processes to keep docs current:
- Treat documentation as part of your codebase
- Update docs in the same pull request as code changes
- Include documentation review in your code review process
- Add "last updated" timestamps to each page
- Set up regular documentation audits
Consider using tools like resetDocs that can help maintain documentation alongside your code and automatically flag sections that might be outdated.
Gather and Act on Feedback
Your documentation should improve based on developer feedback:
- Add feedback mechanisms to each documentation page
- Monitor support tickets for documentation-related issues
- Track which pages have high bounce rates
- Conduct usability testing on your documentation
- Interview developers about their documentation experience
The best API documentation evolves based on how developers actually use it.
Real-World Example: Stripe's Documentation
Stripe consistently sets the standard for excellent API documentation. Their docs succeed because they:
- Organize information logically by task and concept
- Provide interactive code examples that adapt to your selected language
- Include complete request and response examples
- Offer clear explanations of complex concepts
- Maintain consistent structure across all endpoints
- Update documentation immediately when the API changes
You don't need Stripe's resources to create good documentation. Focus on clarity, completeness, and developer experience.
Tools for Better API Documentation
These tools can help you create and maintain better API documentation:
- Specification: OpenAPI/Swagger, API Blueprint
- Documentation generators: Redoc, Swagger UI, Slate
- Testing: Postman, Insomnia
- AI assistance: resetDocs for generating and maintaining documentation
Start with the Developer's Perspective
The secret to great API documentation is empathy for developers. Put yourself in their position:
- What do they need to accomplish?
- What questions will they have?
- What problems might they encounter?
- How can you make their job easier?
When you approach documentation from the developer's perspective, you naturally create resources that help rather than frustrate.
What API documentation practices have you found most helpful? Share your experiences in the comments.
Need help with API documentation?
resetDocs can help you generate, maintain, and improve your API documentation with AI assistance.